Support

Learn Like Magic, by Simplify Loop Private Limited. Last updated: 8 November 2026.

Common questions

Using the Android or iPhone app? Update it first. Then the steps on this page work there too.

To open Profile, tap your child's name at the top of the home screen.

How do I change the learning language?

Open Profile. Under Learn in, tap English or Hinglish.

What is the help language?

It is the language a card switches to when you tap its language button. You can see it in Profile, under Help language.

How do I change my child's books?

Open Profile and tap Your books. Then tap Change next to a subject.

How do I report a problem?

On the home screen, tap the three dots (…) at the top right. Then tap Report an issue.

How do I delete the account?

Open Profile and tap Delete Account, then Delete forever. Can't sign in? Email us and we will delete it for you. Full steps: Delete account.

Need help?

Email manish@simplifyloop.com and we will get back to you within a few days.

To help us fix things fast, please include:

• The email address on the account
• What you were trying to do, and what happened instead
• A screenshot, if you can

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